Technical Writer & Trainer - Madagascar
JOB DESCRIPTION Technical Writer & Trainer Information Technology |
Ref.: DIA-2026-IT-21 |
■ Location | ■ Seniority | ■ Estimated duration | ■ Contract |
Madagascar – Remote | Intermediate – 2 to 5 years | 4 months | To be confirmed |
ABOUT THE PROJECT
Our client, an international multi-entity group, is building a security-critical, privacy-first information system on its own on-premise infrastructure: hardened mobile and desktop applications, hardware-key authentication, legally isolated data for each group entity, and self-hosted finance and AI capabilities.
The programme is delivered by a senior, multi-disciplinary team working in two-week agile sprints, with compartmentalised access and a strong culture of security by design.
WORK ARRANGEMENT
This is a remote position: you will work from home, from Madagascar. No attendance at DI-Africa's offices is required.
THE ROLE
Produce the operational runbooks and training programme of the platform, and deliver live training in English to engineers and executives.
KEY RESPONSIBILITIES
● Write incident response, ceremony, enrolment, disaster recovery, update and lost-device runbooks.
● Build the training curriculum with naming aligned to the project glossary.
● Produce diagram-heavy documentation (Markdown / Mermaid).
● Deliver live training sessions to engineers and executives.
● Keep end-user guides free of internal infrastructure details.
TECHNICAL ENVIRONMENT
● Markdown, Mermaid.
● Ability to read Go / React / Rust runbooks.
PROFILE
Location | ● Based in Madagascar, working remotely from home. |
Experience | ● Intermediate – 2 to 5 years of relevant professional experience. |
Required skills | ● Training engineers and executive audiences with confidence. ● Live training delivery. ● Diagram-heavy documentation. ● English mandatory; written and spoken French ideally. |
Nice to have | ● Security / cryptography literacy. |
Languages | ● English mandatory; written and spoken French is a strong plus. |
Ways of working | ● Work independently on manual and training material production. ● Write solution-related documentation. ● Willingness to handle hardware: YubiKeys, HSMs, air-gapped machines, phone flashing. ● Comfortable working with compartmentalised access. ● Proactive, requiring minimal supervision or mentoring. ● Proactive in identifying potential problems and implementing solutions. ● Efficient time management and respect of deadlines. ● Practical experience with agile software development methods. |
HR Consulting · www.di-africa.com
Confidential – For recruitment purposes only
About DI-Africa
DI-Africa supports industrial, mining, oil & gas and services groups with their hiring across Africa: Employer of Record (EOR), recruitment & sourcing, payroll & compliance, immigration & work permits, international mobility, health insurance.
Our recruitment process
- Online application — acknowledgement within 48 hours.
- DI-Africa interview — conversation with a recruitment consultant.
- Client interview — short-list presented to the client.
- Offer & onboarding — we support you until your first day.